COM 212 - Unit One

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~  My mother always says that I am the most trusting and forgiving person she has ever met.  It is a great ability to be those two things but sometimes I get burnt because I am that way.  People often take advantage of the fact that I have both traits.  My friends would say that I am fun and outgoing and that I am reliable when they need a friend.  They would probably say that my communication weaknesses are that I can sometimes let my redheaded attitude get out.  They would say that my strenghths are that I am great at communicating my feelings and also at seeing everyones side.

~  With what little free time I have, I choose to spend it with my friends and family and also my adorable little puppy shown at the left!  I also like to cook, read, knit, sing, practice my guitar, run and play basketball!!

~  The current most important use of interpersonal communication I have is in my work environment.  I am a teller at a bank.  I must use interpersonal communication to deal with customers that bank with us.  As a teller I have found that often times I am the first person that the customer deals with.  I must learn how to hear the problems that customers and even fellow employees have so that I can help solve the issue or direct them to someone else that can help them.

~  I recently had an interpesonal communication situation that I wish I would have handled differently.  While I was reading the chapter I was thinking of this particulary situation.  I handled a teaching moment to one of my newer fellow employees without patience and I wish I would have taken a few breaths to find a different solution.